游客常见问题

如何预定嗨嗨地导?

You have 3 options to book a Hi,hi Guide.


What is a video call with a local?

A video call with a local is the most convenient way to prepare for your next trip. Our locals provide you with recommendations based on your interests and preferences.

After the call you will have a personalized to do list with places and activities you otherwise would not have found, from authentic restaurants to the hippest neighborhoods.

How to book a video call?

  • Select a city and share your interests
  • Choose a local with matching interests
  • Complete the payment
  • Start your video call!

  • Book your video call now!


    What is a tailor-made tour?

    A tailor-made tour is for travelers want to customize a tour to their needs. Let us know what your preferences are and our locals will tailor a tour for you. Anything is possible!

    How it works?

  • Select a city
  • Send a request with your preferences
  • Receive a tailor-made tour offer
  • Complete the payment
  • Start your tour!

  • Request your tailor-made tour now!


    是否所有的向导服务都为私人订制?

    是的!嗨嗨地导的向导服务为100%私人订制。为什么还要去跟随小红旗呢,是吧?


    如何获取嗨嗨地导的联系方式?

    完成支付后,嗨嗨地导的联系方式将会显示在你账户中“我的行程”一栏。同时你预定的嗨嗨地导会收到你的联系方式并与你取得联系。

    要和你的嗨嗨地导保持联系哦,共同规划你们的行程并确认面基地点。


    系统支持哪些支付方式?

    你可以通过维萨,万事达和美国运通的信用卡支付。所有付款将通过服务商Stripe Inc.处理。更多信息请查看Stripe Inc.的隐私条款https://stripe.com/privacy


    如何注销嗨嗨账户?

    请发送邮件至[email protected]告知嗨嗨团队你想要注销账户和个人信息,我们给你安排的明明白白。如果可以的话,请告知嗨嗨团队为何想要注销账户,我们以后会努力提升做的更好哒!


    没有你想要问的问题?

    嗨嗨团队非常乐意帮助你答疑,请与我们取得联系!